Stateside Bingo

FAQ’s

If your question isn’t answered here please ask for assistance on the contact page

Q1. Can I use the same registration code on two computers ?
Yes. Each registration code allows you to register and use the software on up to two computers at any one time.
If you wish to use the software on more than two computers at a time please purchase further registration codes.

Q2. Can the software tell me when somebody has won and stop the game automatically ?
No, it’s up to the player to call bingo and stop the game.

Q3. I have some ‘shutter’ type cards, can I use them with this software ?
Yes. The serial numbers must be between 1 and 30000 and you must enter the data manually. Once you have entered the data for your cards the software will treat them the same as printed cards, so it can display them and auto check them for a win. You can even mix them with software printed cards if you wish.

Q4. Will the registration code I purchased for an earlier version work with Stateside Bingo Version 5 ?
No, the registration code you have is only suitable for one particular version. So for example a V4 code is only suitable for version 4 of the software, a V5 code is only suitable for version 5 of the software etc.
A new code needs to be purchased to use the latest software.
See the update policy (click the Update Policy tab above).

Q5. I need to reformat my computer. Can I make a backup of the card data, session manager data, voice files and custom patterns that I have created and any other files the software has generated ?
Yes. Look in the Stateside Bingo folder and copy any folders you require to your backup device. When you re-install the software make sure you enter your registration details before copying your saved files back to their correct location.

Q6. Can I use ready made bingo paper with Stateside Bingo Version 5 software ?
You can use ready made paper if you wish but the automatic card verification will only work with cards that are printed using the software. Ready made cards will have to be checked manually.

Q7. Can I print cards on one computer but use a different computer to call the bingo ?
Yes. From version 5 the cards are built in to the software so you can print on one computer, call on another computer and the cards can still be auto-verified.

Q8. How many cards can I print ?
The maximum amount is 30000 cards.

Q9. Do you guarantee that all 30000 cards will be different ?
Yes. All 30000 cards built in to the software have been checked and there are no repeats.

Q10. Do I need to have the .NET framework 3.5 installed ?
Yes the framework needs to be installed. When you install Stateside Bingo the installer will check your computer for you and prompt you to download it (from Microsoft) if you don’t have it, or you can download it with the .NET framework included.

Q11. Can I mix standard, large and extra large cards ?
Yes, which makes this software ideal for players with some visual loss as well as those with good eyesight. You can even mix your shutter cards in too.

Q12. What resolutions does Stateside Bingo Version 5 support ?
I recommend 1024*768 or higher. Users with a lower resolution will see that the tabs on the interface will be shown on the right hand side (this is to fit most modern Netbook screens).

Update Policy

The differences between an update and an upgrade

Updates
Updates usually consist of minor changes to the software and bug fixes etc. and this is shown as an increment to the right side of the version number - 4.0, 4.1, 4.2 etc.
All registered customers can receive updates to the same version they have registered free of charge.

Upgrades
Upgrades are major changes to the software and are shown as a change in the left part of the version number - 4.0, 5.0, 6.0 etc.
All registered customers can upgrade to a newer version with a 30% discount from the normal full price.
Customers who wish to upgrade their registration code should use the contact form.
Please include the following information:

1. Your name.
2. Your old registration details. Lookup your registration details above (click the Registration Lookup tab).
3. Your preferred payment method (PayPal, Nochex, check (UK banks only) or British postal order.

Old software
Previous versions of the software will remain available for those who purchased a registration code in the past and do not wish to upgrade. These can be found in the software archive above.

Software Archive

Here you will find earlier versions of the Stateside Bingo software.

You can download and use these if you have a registration code to suit.
Please note that support is no longer available for the software on this page and registrations are no longer available.

If you are looking for the latest software please go to the downloads page.
If you need to look-up your registration details please see the registration lookup tab above.
If you are a registered owner of one the versions below and would like to upgrade to the current version please read the update policy (click the Update Policy tab above).

Version 1
StatesideBingoStd1-1-3 (3.29 MB)

Version 2
StatesideBingo21 (2.16 MB)

Version 3
StatesideBingo332 (2.51 MB)

Version 4
StatesideBingo404 (2.96 MB)

Privacy Policy

This privacy policy governs the manner in which I collect, use and disclose information collected from the visitors and customers of this website.

Information I collect
The personally identifiable information that I may collect is gathered from e-mails and log files.
This may include any or all of the following:

• E-mail address
• Name
• Postal address
• Telephone number
• I.P. address

Other information I collect

• Payment type (cash, check, PayPal, NoChex etc.)
• Price paid
• Details of goods and services purchased

How I use collected information
E-mail address, name, payment type and price paid are used for software registration tracking purposes and stored in a database.
The payment type and price paid are used for accounts purposes.
Any or all of the collected information may be used for personal statistical purposes.

Disclosure of collected information
I will not knowingly give out, sell or otherwise distribute any of the collected information to any third parties unless required by law.

Information I do not collect
I do not collect the following information:

• Credit/debit card details

 

Registration Lookup

Please enter the email address you used when you registered the software and your details will be e-mailed back to you.
The email you receive will include your registration code, details about which version of the software you need and where to download it.

If you have changed your email address please contact us.
Please give as much information as possible - your name, what/whose name the software was registered to, the old email address, the new email address, roughly when you purchased (if you can remember), payment method (PayPal, Nochex, check etc). All information is useful.

Please click here to lookup your details.